A mobile hotspot device is a device that creates internet access where multiple devices can connect to the internet at the same time. It allows you to securely connect to your unlimited internet whenever you need it, without having to look for public wifi.

You can connect up to 10 devices to your Pocket WiFi. Please note that all the connected devices will share the connection speed, so all devices connected at a time could slow down your connection noticeably.

You will receive your Mobile Hotspot Device with a 4G speed Connection.

Take A WiFi partners with the leading mobile telecom operators Turkey to provide you unlimited and secure WiFi connection available. While there will always be great coverage in populated countries and towns, If you are traveling to unspecified areas, we recommend you to contact us so, Take A WiFi Customer Support team can verify the coverage.

The SIM card that is included inside your device is intended to be used with the portable WiFi that is provided to you.

The fair usage limits are set by the operators. If you exceed the fair usage limit, no extras will be charged and the connection will remain as 4G speed.

Currently, we do not support the use of SMS or calls on our devices, but you will be able to use any online SMS or call applications with the 4G speed Portable WiFi.

If your WiFi Hotspot is lost or stolen please check out our Terms and Conditions.

Take A WiFi offers great coverage on land, but maritime coverage will vary on your distance out at the sea. We recommend that you check your Pocket WiFi connection with the cruise operator if there is Mobile data coverage on the cruise.

You can make an online booking via our website. Go to the landing page, specify your rental period and device amount, then click the button underneath the form. Please try not to enter incomplete or incorrect info. You can contact us for assistance.

You can pick up your device from our supported locations at the airports, from the reception of your hotel, or we can deliver it to the address you specify.

Airport, Hotel, Airbnb or Home address delivery options are available for rent your unlimited WiFi Hotspot. For further details, click on the Delivery Options tab or please contact our Take A WiFi Customer Support Team.

Take A WiFi can deliver your unlimited Mobile Hotspot the same day if you place your order before 12.00 am, please get in touch with our Customer Support Team to get more details about Same Day Delivery Cities. If your delivery request is the last minute, and need to be delivered on Sunday, also, please contact our Take A WiFi Customer Support Team via live chat for service availability.

You can return your Portable WiFi Router from Airports, Hotels or Airbnb options are available. For further details about returning you Pocket WiFi, please click on the Return Options tab or please contact our Take A WiFi Customer Support Team.

Are you willing to make any changes regarding your booking information? Please contact us as soon as possible, thus we can manage to deliver your Portable WiFi Hotspot on time.

It is always possible for you to extend your Pocket WiFi rental. In such a situation please contact with Take A WiFi Customer Support team.

You can cancel your Mifi device reservation without any penalties 3 day before your reservation’s starting date. Otherwise, we will have to charge you for the delivery cost and refund you the rest of the amount.