Frequently asked questions
Anything you may wonder.
What is mobile hotspot device?
How many devices can be connected?
What kind of device will I receive?
What is the coverage like?
Can I put the Sim card in another mobile device?
What is the fair usage limit for the data?
Can I use SMS or make calls?
What are the charges for lost/stolen devices?
Is there a coverage on a cruise / out at the sea?
How can I book a device?
Where can I pick up the device?
What shipping options are available?
Can I place a last minute order?
How can I return the Pocket WiFi after the rental period?
Can I change my booking information after placing an order?
Is it possible to extend my rental during my reservation?
How can I cancel my reservation?
Can't find an answer? Email us.
